Contact information
Contact Us
If you have any questions regarding our gemstone collections, ring sizing guides, metal specifications, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Kael Gems |
| Website: | kaelgems.store |
| Email: | support@kaelgems.store |
| Phone: | +61 404 943 456 |
| Business Address: | 31 Westralia Street, Stuart Park, NT 0820, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (ACST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned jewelry items or parcels to this address without obtaining an authorized return warehouse address from our support team first.